Avast tech support phone number11/11/2023 ![]() ![]() ![]() ShowMyPC appears to be legitimate desktop-sharing software made by a company in Campbell, California. ![]() MORE: Best Antivirus - Top Software for PC, Mac and Android We told him he was a scammer and hung up. ShowMyPC would have granted the phony technician access to our PC, which would have let him install anything. This was the point at which the scam went from harmless to harmful. The phony technician, whom we assume was sitting in a call center surrounded by dozens of fellow co-workers performing the same scam, asked us to click "TECHLEVEL#2." We did, and our browser downloaded a Windows executable file - an installer or application - called ShowMyPC.exe. (This website is registered to a proxy service in Scottsdale, Arizona, making it hard to find the real site owner.)Īt this point, we saw a nearly blank web page that read "SECURED SUPPORT CONNECTION" in block letters, underneath which were three green buttons reading "TECHLEVEL#1," "TECHLEVEL#2" and "TECHLEVEL#3." This opened up the website in the default browser. The scammer's next step was to ask us to type "into the search window in the Start menu. It's not clear why the scammer had us go through these steps, except maybe so that he could later claim that the stopped services were evidence of system malfunction. Of course, we did, as most Windows systems will have some stopped services. The tech scammer then had us open the Services tab in the System Configuration interface and tell us if we saw any services in a "Stopped" state. This brought up the Windows System Configuration interface. He instructed us to go to the Start menu and type in "msconfig," then hit Enter. The aforementioned Indian chap was polite and helpful, and told us that we needed to upgrade our version of Windows. If you have issues adding a device, please contact us.Being up for a little adventure, we did. Usage: for non-commercial household use only.Updates: your subscription may include product, service and/or protection updates, and features that may be added, modified, or removed, subject to the acceptance of the License & Services Agreement.To cancel your contract or request a refund, click here. For details, visit our Cancellation & Refund Policy. For free trial with paid monthly subscription, you can request a full refund within 14 days of being charged. For each annual renewal payment or free trial with paid annual subscription, you can request a full refund within 60 days of being charged. ![]() Cancellation & Refund: you can cancel any of your contracts and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions.Annual payments are charged up to 35 days before the subscription is due to renew, and we send you a notification email with the renewal price before. Renewal Prices: may be higher than the price for the initial term and are subject to change.Renewal Cycle: automatically renews after the initial term and is billed monthly or annually depending on your billing cycle, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting us here or at 84.When the trial ends, the paid subscription starts and the first term is charged, unless cancelled before. Free Trial: payment method required if signing up for a free trial (credit/debit card or PayPal only).Set-up: to get the protection/service started, you must download and install on each device and/or complete set-up.Contract Type: contract for a monthly or annual subscription, starting when the transaction is complete.Renewal prices for certain plans will increase effective September 28, 2023. ![]()
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